Account Manager - Agency & Video Marketing

Who are you

Your strategic mindset allows you to offer expert insights tailored to each client's unique goals, particularly in the realm of YouTube marketing.

• Client Relationship Management: Serve as the primary point of contact for existing clients, ensuring their needs are met and fostering strong, long-term relationships.
• Growth & Upselling Opportunities: Identify and analyze opportunities for upselling additional services that align with clients' goals.
• Strategic YouTube Consultation: Act as a strategic partner to clients by providing expert insights and recommendations tailored to their YouTube marketing goals.
• Collaboration: Work closely with other account managers, consultants, and designers to deliver exceptional service and support to clients.
• Reporting & Analysis: Provide clients with regular updates and reports on project progress, campaign performance, and insights gained from analytics.
• Industry Insights: Stay updated on industry trends and best practices in video and YouTube marketing.

Are you interested?

It’s a match if you have:

• 3+ years of experience in SEO, digital marketing, and video marketing, preferably on the agency side.
• A proven track record of building and maintaining strong client relationships.
• Above-average affinity for video and YouTube, with a strong understanding of the platform's potential for business.
• Exceptional organizational skills, with the ability to manage multiple accounts effectively.
• Experience in developing and implementing strategic plans that drive customer success.
• A team-oriented mindset, with experience collaborating effectively with internal teams.
• Fluency in both German and English.
• An optimistic outlook, with a solution-oriented approach to challenges.

Nice-to-haves:

Knowledge of additional European languages.

Our stack/how we work

Our team connects through weekly standups and one-on-one meetings. Communication happens via Slack, while more extensive discussions take place in video calls. We also hold brainstorming sessions and workshops in person at the office when needed.

• Remote work possibilities.
• Commission share from upselling.
• Open, highly skilled, international team.
• Room and appreciation for your ideas and improvements.
• Knowledge transfer and training in video marketing, SEO (especially Video SEO), and consulting.
• Working with leading international brands.
• Laptop of your choice.
• Complimentary lunches on Mondays.
• If you work in Vienna, we support an annual pass for public transportation (Wiener Linien).
• Flexible working hours.
• Team activities and company events where all tubicons from all over the world come together and celebrate.

Our process

CV-Screening > Introductory call with HR > Chat with Head of Customer Success team > Meeting with tubics CEO in Viennese office > Offer & open questions.

We're looking forward to your application!