Customer Success Manager / IT Project Support (m/f/d)

We are looking for a communicative person with a technical mindset to join our team — someone who helps customers get the most out of our products.

• Customer onboarding and ongoing support (primarily in English)
• Technical support and troubleshooting for product-related questions
• Customer training and knowledge transfer
• Close collaboration with Sales and Support
• Involvement in IT projects in the customer environment

• Excellent English skills (C1+)
• Completed IT education or equivalent professional experience
• Strong communication skills, empathy, and a structured way of working
• Technical understanding and a genuine willingness to learn

• International exposure: With customers in 80+ countries, you'll work with real global players every day.
• Team culture: As a family-owned company, we value collaboration, flat hierarchies, and an open environment.
• Personal growth: We actively support you in building new skills and developing professionally.
• Flexible working: Flexitime model and home office options — so you can work the way you work best.

Salary is based on qualifications and experience, with the collective agreement ST1 as the baseline.