Manager - Digital Upskilling & Training (f/m/d)

MAKE YOUR MARK

Manager - Digital Upskilling & Training (f/m/d)

How You'll Make Your Mark

Your main tasks in this role are:

• At ALDI SÜD"s International Customer Interaction unit, you design seamless and engaging customer experiences across digital, in-store, and service touchpoints while driving global efficiency and cost savings
• As a Manager for Digital Upskilling & Training you lead and manage digital upskilling initiatives, ensuring alignment with strategic business needs and organisational priorities
• You act as a central point of coordination between business strategy, product lines and country organisations to ensure training alignment and scalability
• In your role you oversee the evaluation of training needs and design of digital training programs and contents across functions and countries
• You orchestrate training and upskilling across functions, while ensuring employees across markets can master digital tools and processes in close collaboration with product lines
• In addition, you represent digital upskilling in cross-functional discussions, ensuring training initiatives are effectively communicated to (senior) stakeholders
• You'll be responsible to evaluate training needs across functions and country organisations, ensuring content is tailored to the evolving digital Customer Interaction (CI) landscape
• In your role you define frameworks and best practices for training execution, enabling efficient knowledge transfer across the organisation
• You'll develop KPIs and tracking mechanisms to measure training effectiveness and continuously optimise learning formats
• As a Manager for Digital Upskilling & Training you support the preparation for training documentation, playbooks and knowledge-sharing materials for internal distribution
• In addition, you prepare presentations and reports to communicate training initiatives, progress and impact to leadership and key stakeholders

Your Profile

The requirements of the role include:

• As a Manager for Digital Upskilling & Training you have a degree in Business Administration or other related fields
• You have several years of professional experience with digital learning or corporate training in a fast-paced environment
• As a leader, you are able to manage teams and projects
• You have experience in developing and implementing international training curriculums for large organisations
• As a Manger for Digital Upskilling & Training you have experience in facilitating workshops, upskilling initiatives and knowledge-sharing formats at an international scale
• Ability to coordinate training across functions and markets is one of your strong points
• You have exceptional verbal and written communication skills
• You enjoy developing training materials and leading workshops
• You strive for simplicity, efficiency and cost-effectiveness
• You're fluent in the English language

A Career that Benefits You

Our benefits for you are wide-ranging:

• 6 weeks of annual leave every year for all
• A range of subsidised childcare support options
• Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
• Mobile devices provided to enable flexible working
• Relocation support (including visas/permits, home search and moving allowance)
• Free and subsidised healthy food and drinks provided at work
• Subsidised public transport
• Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability
• Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
• All the training you need to excel in your role
• Extensive personal and professional development
• High level of responsibility in a diverse and international business environment
• Collaboration with teams across borders
• Private health insurance discounts
• Comprehensive wellbeing & (mental) health support
• On-site & online sports with Wellpass membership

Remuneration

• willingness to overpay with appropriate qualification

Place of work

5020 Salzburg, Michael-Walz-Gasse 18d

Start of work

As soon as possible

Apply online

All applications take place through our online portal. Simply login and submit your CV, photo and all relevant certificates/qualifications.

Apply now